The Company Privacy Policy

Last updated: April 2026

Portable Bidet, Inc. (“we,” “our,” “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit portablebidet.ca (“the Website”) or make a purchase. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

  1. Information We Collect
    We collect personal information that you voluntarily provide when you: place an order (name, email, shipping address, billing address, phone number), create an account, subscribe to our email newsletter, contact us via the contact form, WhatsApp, or email, or leave a product review. We also automatically collect certain technical information through cookies and analytics tools, including: IP address, browser type, operating system, pages visited, time spent on pages, and referring URL.
  1. How We Use Your Information
    We use the information we collect to: process and fulfill your orders, communicate with you about your orders and inquiries, send marketing emails and newsletters (only with your consent), improve our Website, products, and customer experience, detect and prevent fraud, and comply with legal obligations. We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
  1. Third-Party Service Providers
    We share your information with trusted third-party providers who help us operate our business, including: WooCommerce / WordPress (e-commerce platform), payment processors (Square), shipping carriers (Canada Post, UPS, or other carriers), email marketing platforms (for newsletters), and analytics tools (Google Analytics). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
  1. Cookies
    Our Website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect some Website functionality.
  1. Email Marketing
    If you subscribe to our email newsletter, you will receive occasional emails about new products, promotions, and content. Every email includes an unsubscribe link. You may opt out at any time. We will never add you to our email list without your explicit consent.
  1. Data Security
    We use industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
  1. Data Retention
    We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Order records are retained for a minimum of 7 years for tax and legal compliance. You may request deletion of your personal information at any time (see Your Rights below).
  1. Your Rights Under PIPEDA
    As a Canadian resident, you have the right to: access the personal information we hold about you, request correction of inaccurate information, withdraw consent for marketing communications at any time, and request deletion of your personal information (subject to legal retention requirements). To exercise any of these rights, contact us at sales@portablebidet.ca. We will respond within 30 days.
  1. Children’s Privacy
    Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
  1. Changes to This Policy
    We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the most recent revision. We encourage you to review this policy periodically.
  1. Contact
    If you have questions or concerns about this Privacy Policy or our data practices, contact us at: Email: sales@portablebidet.ca | WhatsApp: 226-393-5907 | Website: portablebidet.ca/contact-us/ | Mailing: Portable Bidet, Inc., Mississauga, Ontario, Canada