Shipping Policy
Last updated: April 2026
Thank you for shopping at Portable Bidet Canada. This Shipping Policy explains how we process and ship your order.
Where We Ship
We offer free tracked shipping anywhere in Canada. Most orders arrive within 5–8 business days. International Shipping: International shipping is available by request only. Email us at sales@portablebidet.ca with your shipping address and we’ll provide a custom quote.
Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email once your order ships.
Backorder exception: The 2-in-1 Portable Electric Bidet – Shower Sprayer Kit (5L) is currently on backorder and ships in approximately 4 weeks. This extended lead time applies only to that product; all other in-stock products follow the standard processing and delivery times above.
Shipping Rates
Standard tracked shipping across Canada is free on every order.
Delivery Times
Standard delivery across Canada: 5–8 business days after shipment, depending on your location. Remote areas may take longer.
Tracking
A tracking number will be emailed to you once your order ships so you can follow its progress.
Delays
While we do our best to meet the estimated delivery window, delays caused by carriers, weather, or other factors outside our control may occur. Portable Bidet Canada is not responsible for carrier delays.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at sales@portablebidet.ca so we can work with the carrier to resolve the issue.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Re-shipping costs will be the customer’s responsibility.
Returns
For information on returning a product, please see our Return Policy.
Still Have Questions?
We’re here to help. Reach out anytime:
Email: sales@portablebidet.ca
Phone / WhatsApp: (+1) 226-393-5907